CONTACT US

We’d love to hear from you! For any questions about our pet carrier backpacks, product styles, sizing, shipping, or assistance with your order, you can reach us via:

Phone: 852 2366 5088

Email: service@tafficear.com

Address: Shop 115, The Mills, 45 Pak Tin Par St, Tsuen Wan, Hong Kong

Our support team is available Monday to Friday, 9 AM – 6 PM. We aim to respond to all inquiries within 24–48 hours.

Thank you for your support and trust — we’re here to help make every trip safer, easier, and more comfortable for you and your beloved pet.